Where are you based?
More Than Companions is based in Ohio, United States
How long is the production time for my order?
All of our products are made to order just for you. Please allow 2–7 business days for production before your order ships. Once your order has shipped, you’ll receive an email with tracking information when tracking is available.
How long does shipping take?
Once your order has finished production, shipping typically takes 2–8 business days for U.S. orders, depending on the shipping method and destination. You’ll receive an email with tracking information when your order ships. Please keep in mind that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control
What if I can't find my companion?
If you don't see your beloved companion in one of our collections, please reach out to us at hello@morethancompanions.com and we'd be happy to create a design for your pet.